Shipping Policy:

Delivery of goods to you

The Books and More (Jordan Distribution Agency) will post, or arrange a courier on your behalf for, the goods ordered by you to the person and address you give The Books and More (Jordan Distribution Agency) at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the Website are estimates only, based on availability, normal processing and delivery companies. You will become the owner of the goods you have ordered when the goods are dispatched to you from The Books and More (Jordan Distribution Agency)’s distribution center.

– Delivery is normally made Saturday – Thursday (business days – excluding Public Holidays).
– Books can take different times to get to you, it really depends on the supplier for each book. Each books detail page will tell you when you should expect delivery for that book.
– The estimated delivery time is 1-3 days

– If you have pre-ordered or Back-Order an item, we will let you know once we have received stock from the publisher, and once it has been shipped. Once your pre-ordered or back order item has been shipped they will normally be delivered within 4-5 weeks.

My order is processing when will it ship?

If your order is still processing, that means that we are waiting for your item from our suppliers. As soon as it has shipped we will send you an email to let you know.

Will my order be tracked?

We currently provide tracking for in stock items in Jordan only, you can find further information on tracking here.

The estimated delivery time has passed and I haven’t received my item, what do I do?

If your order shows as dispatched and hasn’t arrived in the expected time, please contact us via the online contact form giving details of your order.