FAQ:

What are the delivery charges for orders from the Online Shop?
We charge 2.00 JOD delivery to Jordan ONLY, regardless of size, value or destination.
We do have international shipping which has different cost depends on weight and destination, which can be found in checkout when country is chosen.

Which payment methods are accepted in the Online Shop?
We accept payments made with the following cards: VISA, MasterCard, AMEX, and Maestro.

How long will delivery take?

What you need to know:

– Delivery is normally made Saturday – Thursday (business days – excluding Public Holidays).
– Books can take different times to get to you, it really depends on the supplier for each book. Each books detail page will tell you when you should expect delivery for that book.
– The estimated delivery time we show on our product pages is based on the book availability. If it is available in stock the delivery will take 1-4 days
– If you have pre-ordered an item, we will let you know once we have received stock from the publisher, and once it has been shipped. Once your pre-ordered item has been shipped they will normally be delivered within the time listed above.

How secure is shopping in the Online Shop? Is my data protected?

We know that you care how information about you is used and shared and we appreciate your trust that we will do so carefully and sensibly. This Privacy Notice describes how Books and More (Jordan Distribution Agency) collects and processes personal information through this website or our services (together, “Books and More (Jordan Distribution Agency.”).

Controllers of personal information: The Books and More (Jordan Distribution Agency), Al Quds Street, Al Moqabalain, Amman 3371 Jordan (“Books and More (Jordan Distribution Agency)”), is the data controller of personal information collected and processed through the Books and More (Jordan Distribution Agency) Services.

What Personal Information About Customers Does the Books and More (Jordan Distribution Agency) Collect?

We collect your personal information in order to provide and continually improve the Books and More (Jordan Distribution Agency) Services. Here are the types of personal information we collect:

• Information you give us: We receive and store any information you provide in relation to Books and More (Jordan Distribution Agency) Services. See the ‘Examples of Information Collected’ section below to see examples of what we collect. You can choose not to provide certain information but then you might not be able to take advantage of many of our Books and More (Jordan Distribution Agency) Services.
• Automatic information: We automatically collect and store certain types of information about your use of Books and More (Jordan Distribution Agency) Services, including information about your interaction with content and services available through Books and More (Jordan Distribution Agency) Services. Like many websites, we use cookies and other unique identifiers, and we obtain certain types of information when your web browser or device accesses Books and More (Jordan Distribution Agency) Services and other content served by or on behalf of Books and More (Jordan Distribution Agency) on other websites. See the ‘Examples of Information Collected’ section below to see examples of what we collect.
• Information from other sources: We might receive information about you from other sources, such as updated delivery and address information from our carriers, which we use to correct our records and deliver your next purchase more easily. See the ‘Examples of Information Collected’ section below to see additional examples of the information we receive.

Do I receive an invoice for my order?

Yes