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Customer Is King: How to Exceed Their Expectations

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15.99 JOD

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Description

What happens to your customers when you do business with them? Customer is King helps you to approach the problem from the point of view of the clients and work towards the level of customer satisfaction that makes them come back to you again and again.Practical and packed full of easy-to-understand advice, you’ll find:* checklists and worksheets* case studies of real businesses* frequently asked questions

Additional information

Weight 0.982 kg
Dimensions 1.8 × 12.5 × 21 cm
by

Format

Paperback
Language

Pages

240
publisher

Year Published

2005-2-10
Imprint

Publication City/Country

London, United Kingdom
ISBN 10

0753509687
About The Author

Mentor and consultant Robert Craven has worked on the Marketing Council's Grow with Marketing' programme to develop materials for business advisers and their clients. His booki Kick-Start Your Business is aslo published by Virgin.

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